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Advice Buying perfect gifts FAQ

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Buying perfect gifts - FAQ (Frequently Asked Questions) PDF Print E-mail
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Perfect gifts

Buying a gift at handykam has never been easier. Over the years we have had many customers buy gifts for others and return to buy again. After a wonderful experience, they went on to buy for others too. Whatever the person, the occasion or the budget, you will find it on this website.

Here are a few questions we have been asked over the years to help you get that perfect gift for that special someone. Here are some common questions and answers. For all other questions, please feel free to call us on +44 (0)1209 313579.

Budget related gift questions

What can I buy on a budget?
Every product on Handykam.com represents quality and value for money. In fact, the pricing is so good, you will not find any better packages today. We have listened to our customers and many of the products are comprehensive and include virtually everything you need.

Why are the prices so good?
We believe in offering god quality at relistic prices. We have worked hard to improve the quality, reduce the costs as well as increase the value for money.

Not sure what to buy questions

Not sure what they would like?
Don’t worry as most gifts are gratefully accepted and they go onto be enjoyed for years to come. But, don’t worry, if you are not sure as they can always swap it for something they need an pay the difference. This way, they are happy and you are happy.

Not sure what to buy – A complete bird box system or camera kit
This all depends on your lucky recipient. Just ask yourself the question, are they good with tools and can modify a box themselves or do they have the time? Often, for a little more you can get the full nest box system. This then allows them to put a box up alongside existing boxes.

Not sure – Wired or wireless?
Don’t worry, this is a common question. Most people opt for the wired version as the wireless camera still need power to it. This is solved by sending power to the camera by a cable. We call this semi-wireless. However, since you are going to do this, then a wired solution may be preferable.  Saying this, many still opt for wireless. Remember, either way, if they don't use it, keep the packaging, they can always change them at a later date.

Not sure – This is so technical!
Don’t panic. All our systems are very easy to use and understand. They all come with full instructions and are easy to use and install. We are also at the end of the phone if stuck. So do not worry if you think the item is too technical. 99% people get the systems running in 10mins.

What happens if I am really unsure?
Your best bet is to buy a gift voucher. They can then redeem this in the store at a later date and get exactly what they need. Gift vouchers - available here.

Delivery related gift questions

How quickly do items arrive if I order?
Normally, we try and aim for next day delivery if ordered before 12am and if courier was chosen the form of delivery. If it is a smaller item, we use Royal Mail. If urgent delivery or not sure, please contact us to make sure.

Can I have it delivered directly to the person or work?
Yes, we can deliver to another address, other than the card address. Normally, if sent to another person, we will normally send the receipt separately to you at your card address.

How do the items arrive. Will they know what it is?
All items either come in a plain brown box or a bubble bag. The only reference to us is our name, there is normally no reference to the goods inside.

Returns, upgrades and problems policy related questions

What happens the recipient has already got the same gift by someone else?
No problem, please ask them to not use the item and return in the original packaging. We can either change the gift for another. Unfortunately, we cannot exchange the item for money without sending it to you first.

What happens if the person just does not like it?
This is very rare. Most people love our products and do not mind receiving them. However, we offer a non quibble policy and we will be happy to exchange for another item if unused and in original packaging.

Feel rest assured that with handykam, you will find the perfect gift for that perfect occasion. They will love it.

 

Perfect for all occassions

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