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Handykam.com is a division of Mike Nash Ltd, a company incorporated in 1997. UK Company Registration Number 3455137.
High standards with friendly customer serviceHandykam is a family business situated in beautiful West Cornwall, perched beside acres of rolling sand dunes overlooking St Ives Bay. We try our best to offer excellent value in modern camera and wildlife products for public, commercial and domestic use, backed up by old-fashioned standards of friendly customer service.
Customers at the heart of the businessWe thoroughly enjoy creating and using the products we sell. We are passionate about it, and believe our customers are passionate too. All products (and especially instructions) are designed with the customer in mind, to make them practical, effective and as easy as possible to understand and use. We put our customers at the heart of the business and enjoy the feedback we get. We improve by learning from our customers, so we welcome your comments, good or bad. If you have something in mind or a problem to overcome, let us know – our customer needs and challenges are potential lines for our business. Please click here for some of our customer testimonials – they are all genuine and unsolicited.
Substantial savingsLike many modern companies, we trade exclusively online. We do not maintain expensive showrooms or retail premises, so, as much as we would love to meet our customers while they holiday in Cornwall, sadly we do not have the facilities for doing so. It does, however, allow us to pass on quite substantial savings in our prices. Prudent (or suspicious) enquirers often ask us why so many of our products are so much cheaper than similar products elsewhere. The reason is that we make most of our products ourselves in-house, or by taking up slack time out of season in small local workshops. We import many components, cameras and other things directly from manufacturers around the world. We offer many of the resulting products direct to our customers without extra wholesale and retail tiers built into our pricing. We may not get rich quickly or build an empire, but it is a steady, satisfying way to do business and many of our customers become online friends. A lot of our business comes from personal recommendation, so we save on expensive advertising campaigns, junk mail and glossy brochures, allowing us to pass on these savings, too
No problemYou may be reticent to buy online from an unknown company, and it is good to be aware of the dangers. However, we are a registered UK company that has been in business for ten years at the same address, and you have all the legal protection you would enjoy if shopping on your high street. In reality, we try to do a lot more for our customers than simply meet legal requirements. We are registered under the Data Protection Act so your privacy will be respected and your details will never be divulged to anyone else, for any reason. Where we take credit card details over the phone, the information is written down on a paper form and incinerated as soon as the details have been processed to guarantee your security. In short, if you have any concerns at all, simply call or email us without any obligation whatsoever. Our company motto is “No problem”.
If you have seen our products, need information or would like to write an article, we are always happy to hear from you and will do our best to help. For media contacts, please phone us at +44 (0)1209 313579.